Profile of Sunday Jonah

Sunday Jonah Assistant Manager, Operations
9 years experience 0 projects worked Nigeria
N700.00 /hr N0 earned
--Other

Dear Sir/Ma,

I have demonstrated an exceptional ability to meet organizational objectives and demands. In addition to my managerial and administrative skills, I am skilled Customer service/Sales Personnel, having served as a Customer Service/Credit Control and Post-paid Collections agent with MTN Nigeria.

 

I have worked exclusively within the technology field for the past Nine years, and in that time, have worked in a wide variety of positions that I feel might benefit your company. I currently hold a position as Assistant Manager, Operations and have before achieved immense success as an Operations Site Manager in a newly acquired business by my company where I played a major role in the re-badging of the staff and its process. I have also held a Supervisory position in the outbound telesales team of MTN Nigeria. And have also received a commendation letter from MTN for being a key contributor to MTN’s Best Customer Care award.

I am able to Identify and resolve queries through good communication. I possess strong analytical, bargaining, IT and supervisory skills. I am hard-working and diligent and a good team player. I am result oriented and I am sure that I can make an instant contribution within your organization and certain that I would prove to be an asset at your organization as well.

I have been trained on short courses as, “Handling the Irate Customer”, “Customer Handling Skills”, “Conflict Management”, Success for Self”, “First Time Manager”,  etc. I am able to Identify and resolve queries through good communication. I possess strong analytical, bargaining, IT and supervisory skills. I am hard-working and diligent and a good team player. I am result oriented and I am sure that I can make an instant contribution within your organization and certain that I would prove to be an asset at your organization as well.

I firmly believe in the integrity and professionalism of my work and strive to ensure that every aspect of what I do also upholds the company core values.

 

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